Contact

Returns

If, for any reason, the product doesn't meet your expectations, you may return it to us within 14 days of receipt and we will refund the price of the item, excluding shipping.

Payments

Our store uses SSL encryption technology, which gives you maximum security, particularly for data protection with online banking services.

Currently, you can pay by credit card or PayPal on our site. We do not accept bank cheques, bank transfers, or cash on delivery.

Shipping

We ship worldwide, with the exception of certain areas.

Delivery Times

Our average delivery times are 3 to 5 days for mainland France, unless a different timeframe is specified in the product description.

Important note

You can track your order using the tracking number sent to you when your order was shipped.

Still have questions?

If you still have any questions, you can contact us by email at contact.pivoinesignature@gmail.com or via the contact form.